Guide to SaaS Outage Comms Planning

SaaS outages happen – and when they do, it can be messy and chaotic.

While your development team work on quickly implementing tech fixes, as a marketer you can add value by keeping customers informed.

In “8 Steps to Creating a SaaS Outage Comms Plan”, I walk you through a pragmatic process to proactively creating a comms plan that keeps your entire team – and your customers – in the loop.

Cover multiple messages, touchpoints, and channels – all in one simple, collaborative 8-step process.

Download your guide to SaaS outage comms planning now!

© Laura Lilienthal, 2021. All rights reserved.